- Article Type
- Webinar
- Published on
Increase your Sales with Google Business Profile: Google Search and Maps
CNPP National Spoke Universal Processing hosted this workshop on Sep 30,2022 and it has 30 people registered. The main concept of the webinar was to provide merchants with basic skills to manage their Google Business Profile, the importance of digital marketing to connect them with Marketing Consulting resources within USPAACC’s Network of Spokes.
Attendees could receive FREE consulting services from Universal Processing under the Community Navigator Pilot Program.
The audience found the content very useful. Although the turnout was low due to the short notice, the merchants that attended were interested in scheduling individual follow up meetings to receive help in accessing/claiming their Google Business Profile.
During the Q&A session, one of the merchants expressed concerns about a fraudulent activity by a third party that has been requesting a ransom to grant the merchants access to his Google Business Profile. Universal Processing explained the merchant the procedure to resolve this issue and scheduled a follow-up meeting the following Monday. They conducted the appropriate research and helped the merchant filling a Report of Violation of the Business Profile third-party policy with Google. The merchant was grateful for the support. Universal Processing will follow up later with the merchant, to learn about the resolution Google offer him, and/or to continue providing him with the support necessary to recover his Business Profile.
Content:
- What is a Google Business Profile?
- How to create a Business Profile?
- How to Manage Business Information?
- Strategy to Increase positive reviews in Google / Yelp.
- Resources