Navigate to USPAACC website

Connecting small businessesto resources and assistance

Are you a small busi­ness locat­ed in Cal­i­for­nia, Georgia, 

Illi­nois, New Jer­sey or Texas? 

If so, the Com­mu­ni­ty Nav­i­ga­tor Pilot Pro­gram (CNPP) is a resource avail­able to you. 

The CNPP con­nects under­served Pan Asian Amer­i­can busi­ness­es with crit­i­cal busi­ness ser­vices and assis­tance pro­grams. USPAACC is the Hub” pro­vid­ing sup­port through a net­work of 14 orga­ni­za­tions, known as Spokes” that deploy com­mu­ni­ty advo­cates to work with small busi­ness­es locat­ed in Cal­i­for­nia, Geor­gia, Illi­nois, New Jer­sey, and Texas.

Powered by

SBA logo
Asian male florist, owner of small business flower shop, using digital tablet while working on laptop against flowers and plants

Serving the Underserved Get the help your business needs

CNPP offers var­i­ous pro­grams and assis­tance to help your busi­ness bounce back from the insta­bil­i­ty caused by the pandemic.

Financial assistance

Language barriers for some Asian American Pacific Islander businesses prevent them from getting the financial help they need. Our approach and methodology is to provide subject matter experts who speak their language and provide document translation. The goal is to get underserved AAPI underserved businesses the credit counseling, financial literacy training and best funding solutions to fit their needs.

Contracting & Procurement

Legalese/contractual jargon is a hurdle and can be even more daunting for small businesses who have a language barrier. We will ensure that there are in-language resources to help understand complicated documents, compliance expectations and finding opportunities to grow.

Marketing, Operations, Business Development

Our multilingual ambassadors support communities where English is a second language. Many immigrant small business owners are too busy in the front office or store and prefer to tend to customers than answer calls or attend meetings, focused on the immediacy of “running the business” and lack business development skills. Our goal is to help them build the business development, marketing and operational skills that they need to be successful.

Industry-Specific Training

Embracing and trusting technology to enhance business growth comes with its own challenges for underserved small businesses. Providing counseling and training in the preferred language of the business, we can help them to use technology and other methods to deliver their business value propositions clearly and efficiently to new customers and potential partners.

Our Spokes Trusted community advocates

Spokes” are qual­i­fied orga­ni­za­tions that work with under­served, small busi­ness­es dur­ing eco­nom­ic recov­ery. Each Spoke pro­vides a range of ser­vices focused to aid busi­ness­es in sta­bi­liza­tion and expansion.

Asian Business Association of Orange County logo
Bechinatown logo
Northeast Community Federal Credit Union logo
Nu Media Marketing logo
Roth & Co logo
The Trusted Lawyers logo
Universal Processing logo

News & Events


CNPP Siz­zle reel — Com­mu­ni­ty Nav­i­ga­tor Pilot Pro­gram — What You Need To Know

High­lights of CNPP LiveTalk with Ms. Susan Au Allen, Nation­al Pres­i­dent & CEO of USPAACC and Mark Madrid, Asso­ciate Admin­is­tra­tor of the Office of Entre­pre­neur­ial Development


BeChi­na­town — AA Bak­ery Suc­cess Story

BeChi­na­town helped AA Bak­ery to become suc­cess­ful in their business.


USPAACC Hub and Spokes Col­lab­o­ra­tive meeting

USPAACC Hub and Spokes Col­lab­o­ra­tive meeting